| All Projects | wbTeamPro | wbTimeLog |
| Anonymous | Login | Signup for a new account | 2024-04-19 01:27 EST |  |
| Dashboard | Features | Bugs | Report Issue | My View | View Issues | Change Log | Roadmap | My Account |
wbTeamPro and wbTimeLog are actively being developed and supported.
We are working to update our tracker, changelogs, and documentation to convey this appropriately.
Thank you for your patience as we manage this period of growth.
We are working to update our tracker, changelogs, and documentation to convey this appropriately.
Thank you for your patience as we manage this period of growth.
| View Issue Details [ Jump to Notes ] [ 1 Vote
] | [ Issue History ] [ Print ] | ||||||||||||
| ID | Project | Category | View Status | Date Submitted | Last Update | ||||||||
| 0011007 | wbTeamPro | [All Projects] Features | public | 2018-02-09 14:08 | 2020-05-18 09:58 | ||||||||
| Reporter | webuddha | ||||||||||||
| Assigned To | webuddha | ||||||||||||
| Priority | normal | Severity | minor | Reproducibility | always | ||||||||
| Status | Planned | Resolution | open | ||||||||||
| Platform | OS | OS Version | |||||||||||
| Product Version | |||||||||||||
| Target Version | Applied to Version | ||||||||||||
| Summary | 0011007: Automatically Assign new Tickets to Projects | ||||||||||||
| Description | No idea how this would work, but it would be great if new tickets could be more easily assigned to a project. - Maybe just improve the current project tab behavior so the relationship can be created more quickly. - Maybe client / department relationships can be made to projects, and then a default "Ticket" milestone can receive new actions linked to the ticket when opened. | ||||||||||||
| Tags | No tags attached. | ||||||||||||
| Attached Files | |||||||||||||
 Relationships |
|
 Relationships |
|
Notes |
|
|
(0010335) billdjango (reporter) 2019-01-20 14:18 |
This could be done possibly by allowing a product to be associated with a project template and project. Then when the client is submitting a ticket, they choose the product, you can hook ClientAreaPageSubmitTicket possibly, and assign the ticket to a project based on their assigned projects and the product assigned. |
|
(0010336) webuddha (administrator) 2020-05-18 09:58 |
@billdjango So if I understand clearly - product is associated with template at system level - new tickets area associated with relevant product by client during submission - if product is associated with a project, the ticket is automatically assigned to the project - if product is NOT associated with a project, a new project is created and the ticket associated - tickets are associated with project via a new action created on the project, nested under a milestone called "Issues" or "Tickets". A lookup for this is performed, created if not found. |
|
Notes |
|
Issue History |
|||
| Date Modified | Username | Field | Change |
| 2018-02-09 14:08 | webuddha | New Issue | |
| 2018-02-09 14:08 | webuddha | ||
| 2018-02-09 14:17 | webuddha | Assigned To | => webuddha |
| 2018-02-09 14:17 | webuddha | Status | New => Planned |
| 2019-01-20 14:18 | billdjango | Note Added: 0010335 | |
| 2020-05-18 09:58 | webuddha | Note Added: 0010336 | |
|
Issue History |
| Dashboard | Features | Bugs | Report Issue | My View | View Issues | Change Log | Roadmap | My Account |
| Copyright © 2000 - 2024 MantisBT Team |
 |