All Projects | wbTeamPro | wbTimeLog |
Anonymous | Login | Signup for a new account | 2024-04-19 09:38 EST |
Dashboard | Features | Bugs | Report Issue | My View | View Issues | Change Log | Roadmap | My Account |
View Issue Details [ Jump to Notes ] [ 1 Vote
] | [ Issue History ] [ Print ] | ||||||||||||
ID | Project | Category | View Status | Date Submitted | Last Update | ||||||||
0011007 | wbTeamPro | [All Projects] Features | public | 2018-02-09 14:08 | 2020-05-18 09:58 | ||||||||
Reporter | webuddha | ||||||||||||
Assigned To | webuddha | ||||||||||||
Priority | normal | Severity | minor | Reproducibility | always | ||||||||
Status | Planned | Resolution | open | ||||||||||
Platform | OS | OS Version | |||||||||||
Product Version | |||||||||||||
Target Version | Applied to Version | ||||||||||||
Summary | 0011007: Automatically Assign new Tickets to Projects | ||||||||||||
Description | No idea how this would work, but it would be great if new tickets could be more easily assigned to a project. - Maybe just improve the current project tab behavior so the relationship can be created more quickly. - Maybe client / department relationships can be made to projects, and then a default "Ticket" milestone can receive new actions linked to the ticket when opened. | ||||||||||||
Tags | No tags attached. | ||||||||||||
Attached Files |
Notes | |
(0010335) billdjango (reporter) 2019-01-20 14:18 |
This could be done possibly by allowing a product to be associated with a project template and project. Then when the client is submitting a ticket, they choose the product, you can hook ClientAreaPageSubmitTicket possibly, and assign the ticket to a project based on their assigned projects and the product assigned. |
(0010336) webuddha (administrator) 2020-05-18 09:58 |
@billdjango So if I understand clearly - product is associated with template at system level - new tickets area associated with relevant product by client during submission - if product is associated with a project, the ticket is automatically assigned to the project - if product is NOT associated with a project, a new project is created and the ticket associated - tickets are associated with project via a new action created on the project, nested under a milestone called "Issues" or "Tickets". A lookup for this is performed, created if not found. |
Issue History | |||
Date Modified | Username | Field | Change |
2018-02-09 14:08 | webuddha | New Issue | |
2018-02-09 14:08 | webuddha | ||
2018-02-09 14:17 | webuddha | Assigned To | => webuddha |
2018-02-09 14:17 | webuddha | Status | New => Planned |
2019-01-20 14:18 | billdjango | Note Added: 0010335 | |
2020-05-18 09:58 | webuddha | Note Added: 0010336 |
Dashboard | Features | Bugs | Report Issue | My View | View Issues | Change Log | Roadmap | My Account |
Copyright © 2000 - 2024 MantisBT Team |