wbTeamPro Feature Request & Bug Tracker - wbTeamPro
View Issue Details
IDProjectCategoryView StatusDate SubmittedLast Update
0010237wbTeamPro[All Projects] Bugspublic2017-01-30 09:312015-01-25 00:00
Reporterguest 
Assigned Towebuddha 
PrioritynormalSeverityminorReproducibilityalways
StatusResolvedResolutionfixed 
PlatformOSOS Version
Product Version 
Target VersionApplied to Versionv3.0.12 
Summary0010237: Mail not sending through GMAIL
DescriptionWHMCS working using the same settings - Gmail SMTP rejecting connection with the following message:

wbTeamPro Mail Error: The following From address failed: xxx@xxx.com : MAIL not accepted from server,530,5.5.1 Authentication Required. Learn more at 530 5.5.1 http://support.google.com/mail/bin/answer.py?answer=14257 [^] n7sm38760357eeo.0 - gsmtp

SMTP server error: 5.5.1 Authentication Required. Learn more at 530 5.5.1 http://support.google.com/mail/bin/answer.py?answer=14257 [^] n7sm38760357eeo.0 - gsmtp

SMTP server error: 5.5.1 Authentication Required. Learn more at 530 5.5.1 http://support.google.com/mail/bin/answer.py?answer=14257 [^] n7sm38760357eeo.0 - gsmtp

Steps To Reproduce
Additional Information
TagsNo tags attached.
Relationships
Attached Files
Issue History
Date ModifiedUsernameFieldChange
2013-05-08 14:04guestNew Issue
2013-05-08 14:04guest
2013-05-09 11:15webuddhaNote Added: 0010035
2013-05-09 11:15webuddhaAssigned To => webuddha
2013-05-09 11:15webuddhaStatusNew => In Progress
2013-05-09 11:15webuddha
2013-06-12 13:48webuddhaNote Added: 0010046
2013-06-12 13:48webuddhaStatusIn Progress => Resolved
2013-06-12 13:48webuddhaApplied to Version => v3.0.12
2013-06-12 13:48webuddhaResolutionopen => fixed

Notes
(0010035)
webuddha   
2013-05-09 11:15   
Attempting to repeat the error locally for testing and resolution.
(0010046)
webuddha   
2013-06-12 13:48   
Resolved issue with SMTP password encryption - changes in WHMCS 5.2 series meant that password were no longer stored as plaintext and therefor needed to first be decrypted before transmission.