wbTeamPro Feature Request & Bug Tracker - wbTeamPro
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IDProjectCategoryView StatusDate SubmittedLast Update
0000019wbTeamPro[All Projects] Featurespublic2017-01-30 09:312015-01-25 00:00
Reporterwebuddha 
Assigned Towebuddha 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusUnder ReviewResolutionopen 
PlatformOSOS Version
Product Version 
Target VersionApplied to Version 
Summary0000019: Integration of a Chat system
DescriptionPossibly integrate an existing Chat system with the project - review the value - this may be best as an auxiliary feature.
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Issue History
Date ModifiedUsernameFieldChange
2011-04-08 17:07webuddhaNew Issue
2011-11-04 02:32jowwowNote Added: 0000020
2012-10-04 09:20webuddhaNote Added: 0000024
2012-10-04 09:20webuddhaAssigned To => webuddha
2012-10-04 09:20webuddhaStatusNew => Under Review
2013-03-07 23:42webuddhaCategorySuggestions => Features
2015-02-23 20:41MaxOnTheHillNote Added: 0010220

Notes
(0000020)
jowwow   
2011-11-04 02:32   
absolutely this would be great! just starting with the integrated live chat already available would be a huge step forward since it already can push/pull client inf.
(0000024)
webuddha   
2012-10-04 09:20   
This is a great idea. It may be more reasonable to implement the Chat system for WHMCS and use that tool alongside the wbTeamPro system.
(0010220)
MaxOnTheHill   
2015-02-23 20:41   
+10 for this as CLIENT & INTERNAL system ... and against ACTIONS in the client view !!!!!

ref: http://tracker.wbteampro.com/view.php?id=10090 [^] "Added the ability to create file and topic threads for actions. Implemented a new action editing system that includes tabs for the action details, timelogs, tickets, topics, and files."
-->> that added some of this in admin view *but missing on client/front-end view*

With options like Glip, Slack, Teamwork chat, etc really drawing in punters (eg. http://blog.glip.com/glip2 [^] & https://www.teamwork.com/blog/announcing-teamwork-chat/ [^]) I think the benefits of this are highly evident to the digital nomads of the world. There should also be notification summaries for unread updates at the top of the client and admin views so people can see if there are new messages for them.

I would lean towards a dependency on wbTeamPro as opposed to WHMCS ... as the value of the this system alongside the projects is much higher than standalone.

Perhaps just some enhancements to discussions for now would achieve a lot of what could be improved ... just some extra scripty goodness and a few extra bits of functionality to get some basic enhancements happening ... and a bigger rollout later?